Please contact us immediately in the unlikely event that you have a problem. Shoesupply.net provides all customers the very best personal service available.

We want you to be completely satisfied with every purchase. Returned item(s) must be received within 15 days of your receipt to qualify for your credit. Please let us know why you are returning an item so we may serve you better in the future.

How to Return a Purchase

For your protection, return the product via U.S. Mail or common carrier prepaid and insured. Retain your shipping receipt for proof.

1. Enclose the original sales-slip with your item. Your Credit Card receipt is your proof of purchase.

Colors and Textures:

We cannot guarantee item color and/or texture as it appears on our website. Colors and textures may be influenced by the individual computer and color settings in which the items are viewed. We recommend adjusting your computer's color settings to a minimum palette of 256 colors. For the highest quality, please set your computer's resolution to AT LEAST 16-bit color. Thank you.